FAQ

Service cancellation – retention?

We are sorry that you no longer wish to use our Lepší TV service. We respect your decision, but may we ask why you have decided this? Does the price of Lepší TV seem too high? Are you experiencing any difficulties watching Lepší TV? Are you dissatisfied with the Lepší TV channel lineup? Would no one in your family or among your friends use Lepší TV?

As soon as we receive your feedback, we will advise you on how to cancel the service.

Are you already familiar with all our benefits? Catch-up viewing for up to 100 days, allowing you to watch series from the very first episode, many great channels at an excellent price, a huge video library with thousands of films and series, the option to watch anytime and anywhere (including throughout the EU), recording your favourite programmes and no commitments – that is LEPŠIA.TV. We offer many great features that will make every evening in front of the TV more enjoyable. We will be happy to tell you more about them!

Perhaps your current package simply did not suit you? That is exactly why we offer several of them:

TOP package – a selection of the very best that LEPŠIA.TV has to offer (12,99 € per month)
KLASIK package – a great price and a wide range of channels (9,99 € per month)
MINI package – a low price and a selection of the most popular channels (5,99 € per month)

Our services work anywhere in the EU and come with no commitments. We strive to offer as many channels as possible at the lowest possible price. If you send us your telephone number, we will contact you and help you find the best solution for you.

Is there anything we can actively do to encourage you to return? Is there any way we can accommodate you?

Thanks to the latest programme playback technology, unlike the competition, television channel broadcasts do not freeze.